HOW-TO 18 / 23 · Support

Manage billing and privacy controls

Account settings help you separate sharing choices from subscription decisions.

Follow the steps

  1. Review your plan

    Open My account and Plan & billing. Check the displayed status. The free pilot does not automatically become a paid subscription.

  2. Resolve payment status

    If an existing PayPal checkout needs approval, use that checkout path or Refresh PayPal status. Avoid duplicate checkouts and ask Support about unresolved differences.

  3. Cancel deliberately

    When a subscription exists, use Cancel subscription and complete its confirmation to stop future renewals. Pausing searches or disconnecting social accounts does not cancel billing.

  4. Control saved information

    Review profile share links and Discover choices separately. Use the relevant deletion controls for a profile, application, project, or saved review when appropriate.

Read the full transcript

Account settings help you separate sharing choices from subscription decisions. Open My account and Plan & billing. Check the displayed status. The free pilot does not automatically become a paid subscription. If an existing PayPal checkout needs approval, use that checkout path or Refresh PayPal status. Avoid duplicate checkouts and ask Support about unresolved differences. When a subscription exists, use Cancel subscription and complete its confirmation to stop future renewals. Pausing searches or disconnecting social accounts does not cancel billing. Review profile share links and Discover choices separately. Use the relevant deletion controls for a profile, application, project, or saved review when appropriate. Download a private backup only for your own records. Deleting site data cannot recall copies already shared, and administrative retention or documented preservation requirements may still apply.

Instructional graphics and synthetic narration. Steps were reviewed October 13, 2026; check current availability. A tutorial does not guarantee a service is connected or supported on your device.

UP NEXT

Build your learning plan

Next tutorial →